In short, the answer is that we feel we're just different.
We are different in our attitudes towards our customers. We
have a solid reputation for going above and beyond with those who contact us.
We really do treat everyone they way we hope to be treated, with courtesy and
respect. You are more than just a customer to us, and we work specifically with
you to meet the needs that you have as a musician, as a parent, or as someone
in the market for a saxophone or other musical instrument. Over 30% of our
customers are repeat customers, and we work hard so that everyone has a great
customer experience.
We
are different because we provide saxophones and other
musical instruments direct to the public that we are extremely proud
of. There are several levels of
saxophones and other musical instruments available in the market today.
We are
not in the market to 'compete' with any other brand; we are here to
offer high quality instruments at great prices so that you can afford
the right
instrument for your needs. From our Alpha Series to our Pro Series,
there is
an instrument that has been constructed with quality materials and has
a great
sound. We have a proven track record of
not only providing exceptional customer service, but by also providing
an
instrument you can be proud of. We know that in order to succeed, we
can't provide one without the other.
We are different because we have a vision unlike any other
musical instrument label in the market today. We are not only successful because
we are selling musical instruments direct to the public and saving them
hundreds of dollars off of the same quality of instruments being sold by other major
companies; we succeed because we truly understand who our customers are, and
why, of all companies in the market, they have contacted us. We know that all
musicians have been given a gift, and we are here to help them use their
gifts to make a difference in the world. Without music and the passion to pursuit
it, the world would be a cold and lonely place.
Who builds CE Winds instruments?
A little known fact is that a majority of
the saxophones built in the world today are Asian made. The same is true for
the instruments we have built for us. We have teamed up with factories in China
and in Taiwan
to build the instruments we currently sell today. Both factories are family
owned businesses that employ trade-people, not factory workers, to produce our
exceptionally high quality instruments. Both work exclusively with us as their
primary importer for instruments in the US.
The
major differences between us and most Asian made
instruments are the quality materials we use, the manufacturing process
and set-up, and the adjustment and regulation work completed here in
the US.
Every saxophone we have built is finely crafted with the highest
grade materials that are available in the market. A common complaint with some
Asian made saxophones and other brass made instruments are that the metals are
soft, pliable and sound thin, or that they are too heavy and way too resonant
or shrill. Our instruments are the perfect blend of strength and sound.
Technicians and professional players around the world have complimented both
our Alpha Series and Pro Series instruments in both build quality and in sound.
Once a musical instrument arrives to our U.S. fulfillment center it is tested for both quality of build and playability then regulated and adjusted by our professional technicians and musicians. We carefully check every detail of each instrument to make sure that it is 100% ready to be played as soon as you take it out of the case.
The Alpha Series and the Pro Series
There is something for everyone with CE Winds. We don't consider
any of our instruments to be student or intermediate models; we consider all of
our saxophones suitable for professional use, by any level player. The major
differences in the Alpha Series and Pro Series are mainly styles, materials,
and craftsmanship.
The Alpha Series saxophones have a variety of finishes and
styles that generally appeal to younger players, The key work and design is based off of the
Yamaha series of saxophones. The Alpha Series instruments have a hand hammered bodies,
power forged keys, ribbed construction, and use instrument
grade alloys during manufacturing and construction. Because we are a factory direct company, we are able to offer these professionally suitable saxophones at significantly lower price levels than other major brands offer their student/intermediate level instruments. This also allows the Alpha Series saxophones to be considered as a great option for students or beginner players, but can be played by any level musician. We are able to offer the Alpha Series at about half the cost of any major brand student/intermediate level instrument.
The Pro Series name says it all. They are built with
professional musicians in mind, using the best materials available in the
market today. The patented alloys used in these instruments is second to none
in the saxophone manufacturing industry, and the factory that manufactures these
instruments builds exclusively with CE Winds in the United States. These saxophones are hand hammered, hand formed, hand assembled from start to finish. When they arrive to our U.S. fulfillment center, each sax undergoes an extensive adjustment and regulation that most professional technicians would charge $500 - $1,000 to complete. Specific adjustments are made to ensure that the saxophone will not only meet, but exceed the expectations of any professional saxophonist. Hands down, the CE Winds Pro Series can compete with ANY professional model saxophone, made by the major brands, in the market today. To top it off, because we are a factory direct company, we are able to offer the Pro Series at prices that most major brands sell their student/intermediate level saxophones.
If we have such a high quality product, why are our prices
so low?
The simple answer is that we know that in any economy, no
one should have to go into debt to buy a saxophone they can be proud to own. We
often tell people "If you can afford to buy a new Yamaha, Selmer, Yanagisawa,
Keilwerth, without it affecting your budget, then you should probably do so. Those companies
set the standard for both quality and history, and you know exactly what you
will be getting, one of the finest saxophones made in the world. However, if
you cannot afford one of those, or you do not want to justify spending $4k-8k on a
new saxophone, then we are the right company for you."
We work factory direct, and also customer direct; thereby eliminating all the middlemen that would typically elevate the prices to such high retail values seen globally. We
know the costs to produce even some of the finest saxophones in the world, but
by the time the product reaches you, the musician, the instrument has gone from manufacturer to distributor, to reseller, to wholesaler and finally to the retail store where you make the purchase; and the product cost increases with each advancement in the supply chain. Being a factory direct and customer direct company allows us to import instruments of equal quality and offer them to you at very competitive prices.
Although our prices may vary over time, depending on the market situation, we will assure you that our prices will always remain competitive and affordable; and the quality of our products will always meet or exceed your expectations. Our service will always be unsurpassed, and we hope you, like our many other CE Winds customers, will return to us to meet all of your musical instrument needs.